FDA Announces Refresh of Import Office and Ports of Entry Point of Contact Webpage

In addition to the dedicated Import Trade Auxiliary Communications System (ITACS), FDA is announcing today a new tool to find contact information for import offices at U.S. ports of entry. Listening to our stakeholders’ needs, and wanting to provide ultimate customer service, is what FDA did in refreshing the FDA Import Office and Ports of Entry webpage.

This new webpage features a fresh, eye-catching, and intuitive design to help users quickly find FDA import office contact information, as well as port code information, featuring a state by state format and search tool. Although this new web page is intended to provide an improved interface for customers on our website, the most efficient way to obtain status updates or follow up regarding a detained or refused entry is ITACS.

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