Due to the circumstances surrounding the COVID-19 pandemic, to limit physical interaction and ensure heightened safety at the Ports of Entry and within the Centers of Excellence and Expertise, U.S. Customs and Border Protection (CBP) recommends that their automated systems be used to their fullest extent possible.
CBP's automated systems may be used to:
Transmit entry and entry summaries to the Automated Commercial Environment (ACE);
Update current account and point of contact information in the ACE portal, to include email, and to provide a means for electronic communication;
Submit supporting documentation or responses to CBP Requests for Information (CBPF28) through the ACE portal or the Document Image System (DIS);
Transmit post-summary activities, such as Protests and Post-Importation Claims through ACE;
Submit Post Summary Corrections (PSCs) that require a payment of duties where you can opt to receive a bill, or to still mail a payment to the Port of Entry; and
Make electronic payments (using the Automated Clearinghouse (ACH)) or for mailing documentation related to payments to the Port of Entry for processing.
Have questions related to anything you've read above? Feel free to connect with us using the Contact form at the bottom of the Home page.
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